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What is the computer knowledge required for a technical support job in a bpo or call centre ,,,,?

Question: What is the computer knowledge required for a technical support job in a bpo or call centre ,,,,?

(Posted by: vinay on 2010-01-09 11:15:58)

Answers:

Posted by: Barbie on 2010-01-09, 11:26:29

For this you need to know basic operations of Operating Systems and the most essential package that is MS Office (Excel, Powerpoint, Outlook and Access) and Networking knowledge also like TCP IP etc..

  

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